PRIVACY POLICY

Updated: April 1, 2019

Refactr, Inc. (“Refactr”) is committed to protecting your privacy.  This Privacy Policy describes how Refactr may collect, use and disclose information when you access or use Services.

This Privacy Policy hereby incorporates by reference the Terms of Service.  By accessing or using Services or submitting any information (including personal information such as your name, email address and other non-public information), you agree to be bound to the: (i) terms of this Privacy Policy; (ii) Terms of Service (which are herein by reference); and (iii) any additional terms.  IF YOU DO NOT AGREE TO THIS PRIVACY POLICY AND ASSOCIATED TERMS OF SERVICE, PLEASE DO NOT ACCESS OR USE INFINITE’S SERVICES.

WHAT TYPE OF INFORMATION DOES REFACTR COLLECT?

  1. Personal Identifiable Information. Refactr collects information you voluntarily provide when you register, access and use Services (“PII”). PII includes your name; photo; email address; credit card information, and other information that may be used to personally identify you.  PII will be used in connection with your registration and may be used to contact you regarding your use of our Services.  It is important for you to maintain the confidentiality of your account information (i.e. log-in and password), to ensure others do not gain unauthorized access to your PII and/or your account.
  2. Non-Personal Identifiable Information. Refactr uses industry standard technologies to collect this information, and this may include sending cookies to your computer or mobile device.  Cookies are small data files stored on your hard drive or in device memory that helps improve your experience.  Refactr may also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images that may be used with Services or emails and help deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon. For more information about cookies, and how to disable them, please see “Opting Out” below.  Refactr may also collect unique device identifiers, and mobile network information.

Refactr may use information about you for various purposes, including the following:

                       i.      ensuring Services are relevant to your needs and to making Services easier for you to use;

                      ii.      improving Services, general analytics regarding use of the Services;

                     iii.      alerting you of new Services and promotions that may be offered by Refactr or through a designated select partners; and

                    iv.      delivering Services, including newsletters and email notifications, confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages that you may request.

WHEN DOES REFACTR SHARE PERSONAL INFORMATION?

Except as described in this Privacy Policy, Refactr will not rent, sell, or share PII collected via Services with other people or nonaffiliated companies unless Refactr has your consent, or under the following circumstances:

                       i.      Refactr may share PII and other information provided through your usage of Services with third party service providers (such as Amazon Web Services, Microsoft Cloud) solely to help with providing Services. When you interact with third party websites, you are subject to the terms and privacy policies of the applicable third party websites.

                      ii.      Refactr may disclose PII (i) upon lawful request, in response to legal process, and when required to comply with laws, (ii) to enforce our agreements, corporate policies, and terms of use or (iii) to protect the rights, property or safety of Infinite, our employees, agents, customers, and others.

                     iii.      in the event of a merger, acquisition, financing, or sale of assets or any other situation involving the transfer of some or all of our business assets, Refactr may disclose PII and other information to those involved in the negotiation or transfer.

INFORMATION SECURITY

Refactr takes reasonable steps to maintain appropriate physical, technical and administrative security to help prevent loss, misuse, unauthorized access, disclosure or modification of your PII.  While Refactr takes reasonable efforts to safeguard your personal information, no system or transmission of data over the Internet or any other public network can be guaranteed to be one-hundred percent (100%) secure.

OPTING OUT

If you no longer wish to receive communication regarding Services offered by, Infinite, you may opt out by following the unsubscribe link located at the bottom of each communication.  Most web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove or reject browser cookies.

PRIVACY POLICY UPDATES

Refactr may update this Privacy Policy from time to time. When Refactr does so, Refactr will post the new Privacy Policy on this page and change the date at the top of the policy. Refactr encourages you to check the date of our Privacy Policy when you access and use Services for any updates or changes.  Refactr will notify you of any modified versions of the privacy policy that might materially affect the way Refactr uses your PII.

CONTACT

Please send any questions, comments or concerns regarding this Privacy Policy to:

Refactr, Inc.

12345 Lake City Way NE #2067

Seattle, WA 98125

Refactr may use “cookies” on the refactr.it website and subdomains, e.g. csap (“site(s)”).

A cookie is a small data file that websites store, through your web browser or or on your device, in order to remember information about you – if you agree.

These cookies help us to provide a better experience when you browse our website, and they also allow us to improve it.

By continuing to browse our site(s), you are agreeing to our use of cookies.

COOKIE POLICY (GDPR)

What cookies do you use?

Strictly Necessary cookies: These cookies are essential for the operation of our website and our Cloud + Security Architect Platform (“CSAP”). They include cookies that enable you to log in to secure areas of our website and CSAP .

Performance Cookies: These cookies allow us to recognize and count our visitors, and to see how they move around our website. This helps us to improve our website’s functionality, such as making things easier to find and even helping our affiliates register referrals.

Functionality cookies: These are used to remember you when you return to our website. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).

Targeting cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

What other cookies do you use?

You can find more information about the individual cookies we use and the purposes for which we use them below;

First-Party Cookies:

Our websites uses some cookies that are essential for it to operate correctly. These cookies, none of which capture personally identifiable information, are as follows:

  • Visitor ID: This cookie identifies unique visitors and provides coherence and consistency to a site visit in a numeric value;
  • Session ID: This cookie simply identifies your website session;

Third-Party Cookies:

Our websites will set several types of third-party cookies, and we do not control the operation of any of them. These third-party cookies which may be set include:

  • Google Analytics: We use Google Analytics to collect data about website usage. This data does not include personally identifiable information. You can view the Google Privacy Policy here!

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of website or CSAP.

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